dragon.fah-dc3-ds.com Investigating Reports of Website Loading Issues

We have received reports that some websites are currently failing to load.

Our investigation has identified a bug within the LiteSpeed web server system. To restore service, we have proactively switched all sites back to Apache while our team works to resolve this issue.

We are actively investigating and will provide further updates as we gather more data and as we prepare to bring LiteSpeed back online.
Identified
We have received reports that some websites are currently failing to load.

Our investigation has identified a bug within the LiteSpeed web server system. To restore service, we have proactively switched all sites back to Apache while our team works to resolve this issue.

We are actively investigating and will provide further updates as we gather more data and as we prepare to bring LiteSpeed back online.
Scheduled Maintenance: Live Chat System (MST 6-25-2026) on 25 Jun 2026 11:17:32 (UTC-06:00)
In progress
Please be advised that our Live Chat system will be undergoing scheduled maintenance today. (MST 6-25-2026), the chat service may be periodically unavailable.

Our support team remains available 24/7 to assist you. If you require immediate assistance, please open a support ticket in your client area or email us at support@fusionarchosting.com.
Scheduled Maintenance: Live Chat System on 23 Jun 2026 23:45:31 (UTC-06:00)
Scheduled
Please be advised that our Live Chat system will be undergoing scheduled maintenance today. During this window (4:00 AM – 11:00 AM MST 6-24-2026), the chat service may be periodically unavailable.

Our support team remains available 24/7 to assist you. If you require immediate assistance, please open a support ticket in your client area or email us at support@fusionarchosting.com.
Resolved on 23 Jun 2026 00:44:13 (UTC-06:00)
The scheduled maintenance for dragon.fah-dc3-ds.com has been successfully completed. All services and cPanel access are now fully operational. Thank you for your patience.
In progress on 23 Jun 2026 00:18:04 (UTC-06:00)
During this time, you may experience brief downtime for hosted sites and potential interruptions to cPanel access. We appreciate your patience as we perform these essential updates.
Service Outage Affecting Multiple Nodes on 18 Jun 2026 05:20:35 (UTC-06:00)
Update on 18 Jun 2026 08:26:41 (UTC-06:00)
Update: All Nodes Online / DNS Monitoring

All Fusion Arc Hosting nodes are currently online and reachable. We are continuing to monitor a DNS-related issue that may have affected routing or service availability for some users earlier.

To complete emergency stabilization work, we will be performing scheduled maintenance on June 19, 2026 at 1:00 AM MST.

During this maintenance, we will be applying DNS configuration updates and completing storage-related RAID array stabilization work on backend systems. Some downtime or intermittent service interruptions are expected during the maintenance window.

No customer action is required at this time. We will post another update before maintenance begins and again once the work has been completed.
Update on 18 Jun 2026 07:16:20 (UTC-06:00)
UPDATE: Core services are back up globally. We are noting some cPanels are still having issues and are working on that now.
In progress on 18 Jun 2026 06:29:10 (UTC-06:00)
We have found the root cause and are working on a patch now.
Identified on 18 Jun 2026 05:20:35 (UTC-06:00)
We are aware of a current outage affecting multiple Fusion Arc Hosting services and are actively working to restore service as quickly as possible.

Our team is investigating and working on recovery now. We will provide another update as soon as more information is available.

Thank you for your patience.