Email Delivery Degradation on Prometheus.fah-dc3-ds.com
We are aware of an email delivery issue affecting the Prometheus hosting server.
Some outbound messages may be delayed or rejected by certain external mail providers due to a temporary mail reputation issue. Our team has identified the likely cause as spam messages being received and then forwarded externally by hosted mail forwarders.
We have implemented additional incoming email filtering and smarter forwarding protection to help prevent spam from being relayed out through the server. These changes are already active, and we are monitoring mail flow closely.
Current actions completed:
- Enabled enhanced incoming email filtering.
- Added improved protection for forwarded spam.
- Cleared stale deferred mail from the server mail queue.
- Confirmed that high-risk forwarded spam is now being rejected before leaving the server.
- Continuing to monitor outbound delivery and mail reputation.
We are working to restore normal email delivery as quickly as possible. Websites, cPanel access, databases, and normal hosting services remain online.
Next update will be posted as more information becomes available.
Some outbound messages may be delayed or rejected by certain external mail providers due to a temporary mail reputation issue. Our team has identified the likely cause as spam messages being received and then forwarded externally by hosted mail forwarders.
We have implemented additional incoming email filtering and smarter forwarding protection to help prevent spam from being relayed out through the server. These changes are already active, and we are monitoring mail flow closely.
Current actions completed:
- Enabled enhanced incoming email filtering.
- Added improved protection for forwarded spam.
- Cleared stale deferred mail from the server mail queue.
- Confirmed that high-risk forwarded spam is now being rejected before leaving the server.
- Continuing to monitor outbound delivery and mail reputation.
We are working to restore normal email delivery as quickly as possible. Websites, cPanel access, databases, and normal hosting services remain online.
Next update will be posted as more information becomes available.
Email Delivery Degradation on Prometheus.fah-dc3-ds.com 15hr 42min ago
Identified
We are aware of an email delivery issue affecting the Prometheus hosting server.
Some outbound messages may be delayed or rejected by certain external mail providers due to a temporary mail reputation issue. Our team has identified the likely cause as spam messages being received and then forwarded externally by hosted mail forwarders.
We have implemented additional incoming email filtering and smarter forwarding protection to help prevent spam from being relayed out through the server. These changes are already active, and we are monitoring mail flow closely.
Current actions completed:
- Enabled enhanced incoming email filtering.
- Added improved protection for forwarded spam.
- Cleared stale deferred mail from the server mail queue.
- Confirmed that high-risk forwarded spam is now being rejected before leaving the server.
- Continuing to monitor outbound delivery and mail reputation.
We are working to restore normal email delivery as quickly as possible. Websites, cPanel access, databases, and normal hosting services remain online.
Next update will be posted as more information becomes available.
We are aware of an email delivery issue affecting the Prometheus hosting server.
Some outbound messages may be delayed or rejected by certain external mail providers due to a temporary mail reputation issue. Our team has identified the likely cause as spam messages being received and then forwarded externally by hosted mail forwarders.
We have implemented additional incoming email filtering and smarter forwarding protection to help prevent spam from being relayed out through the server. These changes are already active, and we are monitoring mail flow closely.
Current actions completed:
- Enabled enhanced incoming email filtering.
- Added improved protection for forwarded spam.
- Cleared stale deferred mail from the server mail queue.
- Confirmed that high-risk forwarded spam is now being rejected before leaving the server.
- Continuing to monitor outbound delivery and mail reputation.
We are working to restore normal email delivery as quickly as possible. Websites, cPanel access, databases, and normal hosting services remain online.
Next update will be posted as more information becomes available.
Emergency Maintenance Notice: Node 03 (dragon.fah-dc3-ds.com) 7-3-2026 on 1 Jul 2026 23:40:09 (UTC-06:00)
Resolved on 3 Jul 2026 19:41:48 (UTC-06:00)
UPDATE: We have resolved this issue.
UPDATE: We have resolved this issue.
Update on 2 Jul 2026 06:49:17 (UTC-06:00)
UPDATE: We have restored the node and are working on finalizing all checks.
UPDATE: We have restored the node and are working on finalizing all checks.
Scheduled on 1 Jul 2026 23:40:09 (UTC-06:00)
7-3-2026 7AM EST
We are currently initiating emergency maintenance on Node 03 (dragon.fah-dc3-ds.com) to address a critical failure within the RAID system.
To ensure the integrity and safety of all hosted files, we must temporarily restrict access and perform a series of reboots. Our technical team is actively working to resolve the issue as quickly as possible.
We apologize for this unexpected disruption and appreciate your patience as we prioritize the protection of your data. We will provide further updates as more information becomes available.
7-3-2026 7AM EST
We are currently initiating emergency maintenance on Node 03 (dragon.fah-dc3-ds.com) to address a critical failure within the RAID system.
To ensure the integrity and safety of all hosted files, we must temporarily restrict access and perform a series of reboots. Our technical team is actively working to resolve the issue as quickly as possible.
We apologize for this unexpected disruption and appreciate your patience as we prioritize the protection of your data. We will provide further updates as more information becomes available.
Emergency Maintenance Notice: Node 03 (dragon.fah-dc3-ds.com) on 30 Jun 2026 21:54:52 (UTC-06:00)
In progress
We are currently initiating emergency maintenance on Node 03 (dragon.fah-dc3-ds.com) to address a critical failure within the RAID system.
To ensure the integrity and safety of all hosted files, we must temporarily restrict access and perform a series of reboots. Our technical team is actively working to resolve the issue as quickly as possible.
We apologize for this unexpected disruption and appreciate your patience as we prioritize the protection of your data. We will provide further updates as more information becomes available.
We are currently initiating emergency maintenance on Node 03 (dragon.fah-dc3-ds.com) to address a critical failure within the RAID system.
To ensure the integrity and safety of all hosted files, we must temporarily restrict access and perform a series of reboots. Our technical team is actively working to resolve the issue as quickly as possible.
We apologize for this unexpected disruption and appreciate your patience as we prioritize the protection of your data. We will provide further updates as more information becomes available.
prometheus.fah-dc3-ds.com Email Delivery Delays/IP Blacklisting on 29 Jun 2026 15:17:51 (UTC-06:00)
Resolved on 30 Jun 2026 21:51:43 (UTC-06:00)
UPDATE: We have completed and resolved this issue.
UPDATE: We have completed and resolved this issue.
Update on 30 Jun 2026 09:03:31 (UTC-06:00)
UPDATE: We have unlisted our ip address and are monitoring to make sure all traffic is flowing correctly.
We will provide another update over time.
UPDATE: We have unlisted our ip address and are monitoring to make sure all traffic is flowing correctly.
We will provide another update over time.
Update on 29 Jun 2026 15:17:51 (UTC-06:00)
UPDATE: We have identified the primary source of the outbound email activity that contributed to the IP reputation issue. The affected sending source has been contained, outbound sending from that source has been suspended, and related queued mail has been cleared or frozen.
We have also applied stricter outbound email limits across the affected server to reduce the chance of repeated delivery issues while we continue monitoring. A delisting request has been submitted to Spamhaus, and we are waiting for their verification/removal process to complete.
At this time, the issue primarily affects outbound email delivery to providers that reference Spamhaus, including Microsoft 365, Outlook, Hotmail, and some third-party filtering providers. Website hosting, cPanel access, inbound email, and server availability are not affected.
We will continue monitoring mail logs and delivery results. Once the listing is removed and mail providers refresh their filtering data, outbound delivery should begin normalizing.
UPDATE: We have identified the primary source of the outbound email activity that contributed to the IP reputation issue. The affected sending source has been contained, outbound sending from that source has been suspended, and related queued mail has been cleared or frozen.
We have also applied stricter outbound email limits across the affected server to reduce the chance of repeated delivery issues while we continue monitoring. A delisting request has been submitted to Spamhaus, and we are waiting for their verification/removal process to complete.
At this time, the issue primarily affects outbound email delivery to providers that reference Spamhaus, including Microsoft 365, Outlook, Hotmail, and some third-party filtering providers. Website hosting, cPanel access, inbound email, and server availability are not affected.
We will continue monitoring mail logs and delivery results. Once the listing is removed and mail providers refresh their filtering data, outbound delivery should begin normalizing.
dragon.fah-dc3-ds.com Investigating Reports of Website Loading Issues on 28 Jun 2026 21:37:08 (UTC-06:00)
Identified
We have received reports that some websites are currently failing to load.
Our investigation has identified a bug within the LiteSpeed web server system. To restore service, we have proactively switched all sites back to Apache while our team works to resolve this issue.
We are actively investigating and will provide further updates as we gather more data and as we prepare to bring LiteSpeed back online.
We have received reports that some websites are currently failing to load.
Our investigation has identified a bug within the LiteSpeed web server system. To restore service, we have proactively switched all sites back to Apache while our team works to resolve this issue.
We are actively investigating and will provide further updates as we gather more data and as we prepare to bring LiteSpeed back online.