prometheus.fah-dc3-ds.com Email Delivery Delays/IP Blacklisting
UPDATE: We have unlisted our ip address and are monitoring to make sure all traffic is flowing correctly.
We will provide another update over time.
We will provide another update over time.
Update 1hr 55min ago
UPDATE: We have unlisted our ip address and are monitoring to make sure all traffic is flowing correctly.
We will provide another update over time.
UPDATE: We have unlisted our ip address and are monitoring to make sure all traffic is flowing correctly.
We will provide another update over time.
Update 19hr 41min ago
UPDATE: We have identified the primary source of the outbound email activity that contributed to the IP reputation issue. The affected sending source has been contained, outbound sending from that source has been suspended, and related queued mail has been cleared or frozen.
We have also applied stricter outbound email limits across the affected server to reduce the chance of repeated delivery issues while we continue monitoring. A delisting request has been submitted to Spamhaus, and we are waiting for their verification/removal process to complete.
At this time, the issue primarily affects outbound email delivery to providers that reference Spamhaus, including Microsoft 365, Outlook, Hotmail, and some third-party filtering providers. Website hosting, cPanel access, inbound email, and server availability are not affected.
We will continue monitoring mail logs and delivery results. Once the listing is removed and mail providers refresh their filtering data, outbound delivery should begin normalizing.
UPDATE: We have identified the primary source of the outbound email activity that contributed to the IP reputation issue. The affected sending source has been contained, outbound sending from that source has been suspended, and related queued mail has been cleared or frozen.
We have also applied stricter outbound email limits across the affected server to reduce the chance of repeated delivery issues while we continue monitoring. A delisting request has been submitted to Spamhaus, and we are waiting for their verification/removal process to complete.
At this time, the issue primarily affects outbound email delivery to providers that reference Spamhaus, including Microsoft 365, Outlook, Hotmail, and some third-party filtering providers. Website hosting, cPanel access, inbound email, and server availability are not affected.
We will continue monitoring mail logs and delivery results. Once the listing is removed and mail providers refresh their filtering data, outbound delivery should begin normalizing.
dragon.fah-dc3-ds.com Investigating Reports of Website Loading Issues on 28 Jun 2026 21:37:08 (UTC-06:00)
Identified
We have received reports that some websites are currently failing to load.
Our investigation has identified a bug within the LiteSpeed web server system. To restore service, we have proactively switched all sites back to Apache while our team works to resolve this issue.
We are actively investigating and will provide further updates as we gather more data and as we prepare to bring LiteSpeed back online.
We have received reports that some websites are currently failing to load.
Our investigation has identified a bug within the LiteSpeed web server system. To restore service, we have proactively switched all sites back to Apache while our team works to resolve this issue.
We are actively investigating and will provide further updates as we gather more data and as we prepare to bring LiteSpeed back online.
Scheduled Maintenance: Live Chat System (MST 6-25-2026) on 25 Jun 2026 11:17:32 (UTC-06:00)
In progress
Please be advised that our Live Chat system will be undergoing scheduled maintenance today. (MST 6-25-2026), the chat service may be periodically unavailable.
Our support team remains available 24/7 to assist you. If you require immediate assistance, please open a support ticket in your client area or email us at support@fusionarchosting.com.
Please be advised that our Live Chat system will be undergoing scheduled maintenance today. (MST 6-25-2026), the chat service may be periodically unavailable.
Our support team remains available 24/7 to assist you. If you require immediate assistance, please open a support ticket in your client area or email us at support@fusionarchosting.com.
Scheduled Maintenance: Live Chat System on 23 Jun 2026 23:45:31 (UTC-06:00)
Scheduled
Please be advised that our Live Chat system will be undergoing scheduled maintenance today. During this window (4:00 AM – 11:00 AM MST 6-24-2026), the chat service may be periodically unavailable.
Our support team remains available 24/7 to assist you. If you require immediate assistance, please open a support ticket in your client area or email us at support@fusionarchosting.com.
Please be advised that our Live Chat system will be undergoing scheduled maintenance today. During this window (4:00 AM – 11:00 AM MST 6-24-2026), the chat service may be periodically unavailable.
Our support team remains available 24/7 to assist you. If you require immediate assistance, please open a support ticket in your client area or email us at support@fusionarchosting.com.
Scheduled Maintenance dragon.fah-dc3-ds.com : June 23, 2026 - 12AM -1AM MST on 23 Jun 2026 00:18:04 (UTC-06:00)
Resolved on 23 Jun 2026 00:44:13 (UTC-06:00)
The scheduled maintenance for dragon.fah-dc3-ds.com has been successfully completed. All services and cPanel access are now fully operational. Thank you for your patience.
The scheduled maintenance for dragon.fah-dc3-ds.com has been successfully completed. All services and cPanel access are now fully operational. Thank you for your patience.
In progress on 23 Jun 2026 00:18:04 (UTC-06:00)
During this time, you may experience brief downtime for hosted sites and potential interruptions to cPanel access. We appreciate your patience as we perform these essential updates.
During this time, you may experience brief downtime for hosted sites and potential interruptions to cPanel access. We appreciate your patience as we perform these essential updates.