Scheduled Maintenance: Node 03 (dragon.fah-dc3-ds.com)
We will be performing a scheduled reboot of dragon.fah-dc3-ds.com on June 17, 2026, at 1:00 AM MST.
Reason for Maintenance:
We are applying backend configuration updates to ensure the server accurately reports disk space usage to end customers. We are aware of recent reports regarding inconsistent disk usage displays and this reboot will resolve these discrepancies.
Expected Impact:
We anticipate this to be a quick, straightforward reboot with approximately 10 minutes of downtime.
We will provide further updates here as soon as the maintenance is complete and services are back online. Thank you for your patience.
Reason for Maintenance:
We are applying backend configuration updates to ensure the server accurately reports disk space usage to end customers. We are aware of recent reports regarding inconsistent disk usage displays and this reboot will resolve these discrepancies.
Expected Impact:
We anticipate this to be a quick, straightforward reboot with approximately 10 minutes of downtime.
We will provide further updates here as soon as the maintenance is complete and services are back online. Thank you for your patience.
Scheduled Maintenance: Node 03 (dragon.fah-dc3-ds.com) 18hr 35min ago
Scheduled
We will be performing a scheduled reboot of dragon.fah-dc3-ds.com on June 17, 2026, at 1:00 AM MST.
Reason for Maintenance:
We are applying backend configuration updates to ensure the server accurately reports disk space usage to end customers. We are aware of recent reports regarding inconsistent disk usage displays and this reboot will resolve these discrepancies.
Expected Impact:
We anticipate this to be a quick, straightforward reboot with approximately 10 minutes of downtime.
We will provide further updates here as soon as the maintenance is complete and services are back online. Thank you for your patience.
We will be performing a scheduled reboot of dragon.fah-dc3-ds.com on June 17, 2026, at 1:00 AM MST.
Reason for Maintenance:
We are applying backend configuration updates to ensure the server accurately reports disk space usage to end customers. We are aware of recent reports regarding inconsistent disk usage displays and this reboot will resolve these discrepancies.
Expected Impact:
We anticipate this to be a quick, straightforward reboot with approximately 10 minutes of downtime.
We will provide further updates here as soon as the maintenance is complete and services are back online. Thank you for your patience.
Scheduled Maintenance: Live Chat System on 14 Jun 2026 on 14 Jun 2026 14:49:55 (UTC-06:00)
Resolved 18hr 38min ago
Resolved live chat is online
Resolved live chat is online
Scheduled on 14 Jun 2026 14:49:55 (UTC-06:00)
On June 14, 2026, we will be conducting scheduled maintenance on our live chat system. During this time, the service may be offline intermittently as we apply necessary updates. If you require assistance, please contact us at support@fusionarchosting.com or open a support ticket via your Client Area Dashboard.
We are happy to help you!
On June 14, 2026, we will be conducting scheduled maintenance on our live chat system. During this time, the service may be offline intermittently as we apply necessary updates. If you require assistance, please contact us at support@fusionarchosting.com or open a support ticket via your Client Area Dashboard.
We are happy to help you!
Scheduled Maintenance: Live Chat System on 12 Jun 2026 13:58:08 (UTC-06:00)
Resolved on 14 Jun 2026 10:20:41 (UTC-06:00)
Resolved
Resolved
Scheduled on 12 Jun 2026 13:58:08 (UTC-06:00)
On June 12, 2026, we will be conducting scheduled maintenance on our live chat system. During this time, the service may be offline intermittently as we apply necessary updates. If you require assistance, please contact us at support@fusionarchosting.com or open a support ticket via your Client Area Dashboard.
We are happy to help you!
On June 12, 2026, we will be conducting scheduled maintenance on our live chat system. During this time, the service may be offline intermittently as we apply necessary updates. If you require assistance, please contact us at support@fusionarchosting.com or open a support ticket via your Client Area Dashboard.
We are happy to help you!
[Investigating] Issue with Root Password Display in Client Panel VPS & VDS on 22 May 2026 17:17:05 (UTC-06:00)
Identified
Status: Investigating
Impact: Customers may be unable to view their current root password within the Client Area.
Description:
We have detected an issue where our API is currently unable to capture or display the root password for VPS and VDS services within the customer control panel.
Current Status:
Our engineering team is actively investigating the root cause of this API communication failure. Please note that this issue does not affect the operation or accessibility of your server your VPS remains running and functional.
Workaround:
If you need to regain access to your server via the root password, you can contact support for assistance.
We apologize for this inconvenience and will provide further updates as soon as more information becomes available.
Status: Investigating
Impact: Customers may be unable to view their current root password within the Client Area.
Description:
We have detected an issue where our API is currently unable to capture or display the root password for VPS and VDS services within the customer control panel.
Current Status:
Our engineering team is actively investigating the root cause of this API communication failure. Please note that this issue does not affect the operation or accessibility of your server your VPS remains running and functional.
Workaround:
If you need to regain access to your server via the root password, you can contact support for assistance.
We apologize for this inconvenience and will provide further updates as soon as more information becomes available.
Investigating Issues with VPS/VDS Power Controls & API on 21 May 2026 13:12:06 (UTC-06:00)
Resolved on 22 May 2026 08:21:23 (UTC-06:00)
Status: Resolved
Date: May 22, 2026
We are pleased to inform you that the issue affecting power, creation, and termination commands for our VPS and VDS services has been fully resolved.
Our engineering team successfully restored the API connection with our datacenter partner, and all control panel functions are now operating normally. We apologize for the inconvenience this caused and appreciate your patience while we worked to rectify the situation.
If you continue to experience any issues with your server commands, please reach out to our support team for further assistance.
Status: Resolved
Date: May 22, 2026
We are pleased to inform you that the issue affecting power, creation, and termination commands for our VPS and VDS services has been fully resolved.
Our engineering team successfully restored the API connection with our datacenter partner, and all control panel functions are now operating normally. We apologize for the inconvenience this caused and appreciate your patience while we worked to rectify the situation.
If you continue to experience any issues with your server commands, please reach out to our support team for further assistance.
Identified on 21 May 2026 13:12:06 (UTC-06:00)
We are currently experiencing an issue affecting our ability to process power, creation, and termination commands for VPS and VDS servers due to a temporary block from our partner dc.
Our engineering team is actively working to restore the API connection. We apologize for the inconvenience and appreciate your patience as we resolve this. If you need any manual action regarding this please let us know. Thank you!
We will provide another update as soon as more information becomes available.
We are currently experiencing an issue affecting our ability to process power, creation, and termination commands for VPS and VDS servers due to a temporary block from our partner dc.
Our engineering team is actively working to restore the API connection. We apologize for the inconvenience and appreciate your patience as we resolve this. If you need any manual action regarding this please let us know. Thank you!
We will provide another update as soon as more information becomes available.