Service Outage Affecting Multiple Nodes
Update: All Nodes Online / DNS Monitoring
All Fusion Arc Hosting nodes are currently online and reachable. We are continuing to monitor a DNS-related issue that may have affected routing or service availability for some users earlier.
To complete emergency stabilization work, we will be performing scheduled maintenance on June 19, 2026 at 1:00 AM MST.
During this maintenance, we will be applying DNS configuration updates and completing storage-related RAID array stabilization work on backend systems. Some downtime or intermittent service interruptions are expected during the maintenance window.
No customer action is required at this time. We will post another update before maintenance begins and again once the work has been completed.
All Fusion Arc Hosting nodes are currently online and reachable. We are continuing to monitor a DNS-related issue that may have affected routing or service availability for some users earlier.
To complete emergency stabilization work, we will be performing scheduled maintenance on June 19, 2026 at 1:00 AM MST.
During this maintenance, we will be applying DNS configuration updates and completing storage-related RAID array stabilization work on backend systems. Some downtime or intermittent service interruptions are expected during the maintenance window.
No customer action is required at this time. We will post another update before maintenance begins and again once the work has been completed.
Service Outage Affecting Multiple Nodes 5hr 41min ago
Update 2hr 35min ago
Update: All Nodes Online / DNS Monitoring
All Fusion Arc Hosting nodes are currently online and reachable. We are continuing to monitor a DNS-related issue that may have affected routing or service availability for some users earlier.
To complete emergency stabilization work, we will be performing scheduled maintenance on June 19, 2026 at 1:00 AM MST.
During this maintenance, we will be applying DNS configuration updates and completing storage-related RAID array stabilization work on backend systems. Some downtime or intermittent service interruptions are expected during the maintenance window.
No customer action is required at this time. We will post another update before maintenance begins and again once the work has been completed.
Update: All Nodes Online / DNS Monitoring
All Fusion Arc Hosting nodes are currently online and reachable. We are continuing to monitor a DNS-related issue that may have affected routing or service availability for some users earlier.
To complete emergency stabilization work, we will be performing scheduled maintenance on June 19, 2026 at 1:00 AM MST.
During this maintenance, we will be applying DNS configuration updates and completing storage-related RAID array stabilization work on backend systems. Some downtime or intermittent service interruptions are expected during the maintenance window.
No customer action is required at this time. We will post another update before maintenance begins and again once the work has been completed.
Update 3hr 45min ago
UPDATE: Core services are back up globally. We are noting some cPanels are still having issues and are working on that now.
UPDATE: Core services are back up globally. We are noting some cPanels are still having issues and are working on that now.
In progress 4hr 32min ago
We have found the root cause and are working on a patch now.
We have found the root cause and are working on a patch now.
Identified 5hr 41min ago
We are aware of a current outage affecting multiple Fusion Arc Hosting services and are actively working to restore service as quickly as possible.
Our team is investigating and working on recovery now. We will provide another update as soon as more information is available.
Thank you for your patience.
We are aware of a current outage affecting multiple Fusion Arc Hosting services and are actively working to restore service as quickly as possible.
Our team is investigating and working on recovery now. We will provide another update as soon as more information is available.
Thank you for your patience.
Scheduled Maintenance: Node 03 (dragon.fah-dc3-ds.com) on 16 Jun 2026 14:30:10 (UTC-06:00)
Scheduled
We will be performing a scheduled reboot of dragon.fah-dc3-ds.com on June 17, 2026, at 1:00 AM MST.
Reason for Maintenance:
We are applying backend configuration updates to ensure the server accurately reports disk space usage to end customers. We are aware of recent reports regarding inconsistent disk usage displays and this reboot will resolve these discrepancies.
Expected Impact:
We anticipate this to be a quick, straightforward reboot with approximately 10 minutes of downtime.
We will provide further updates here as soon as the maintenance is complete and services are back online. Thank you for your patience.
We will be performing a scheduled reboot of dragon.fah-dc3-ds.com on June 17, 2026, at 1:00 AM MST.
Reason for Maintenance:
We are applying backend configuration updates to ensure the server accurately reports disk space usage to end customers. We are aware of recent reports regarding inconsistent disk usage displays and this reboot will resolve these discrepancies.
Expected Impact:
We anticipate this to be a quick, straightforward reboot with approximately 10 minutes of downtime.
We will provide further updates here as soon as the maintenance is complete and services are back online. Thank you for your patience.
Scheduled Maintenance: Live Chat System on 14 Jun 2026 on 14 Jun 2026 14:49:55 (UTC-06:00)
Resolved on 16 Jun 2026 14:27:11 (UTC-06:00)
Resolved live chat is online
Resolved live chat is online
Scheduled on 14 Jun 2026 14:49:55 (UTC-06:00)
On June 14, 2026, we will be conducting scheduled maintenance on our live chat system. During this time, the service may be offline intermittently as we apply necessary updates. If you require assistance, please contact us at support@fusionarchosting.com or open a support ticket via your Client Area Dashboard.
We are happy to help you!
On June 14, 2026, we will be conducting scheduled maintenance on our live chat system. During this time, the service may be offline intermittently as we apply necessary updates. If you require assistance, please contact us at support@fusionarchosting.com or open a support ticket via your Client Area Dashboard.
We are happy to help you!
Scheduled Maintenance: Live Chat System on 12 Jun 2026 13:58:08 (UTC-06:00)
Resolved on 14 Jun 2026 10:20:41 (UTC-06:00)
Resolved
Resolved
Scheduled on 12 Jun 2026 13:58:08 (UTC-06:00)
On June 12, 2026, we will be conducting scheduled maintenance on our live chat system. During this time, the service may be offline intermittently as we apply necessary updates. If you require assistance, please contact us at support@fusionarchosting.com or open a support ticket via your Client Area Dashboard.
We are happy to help you!
On June 12, 2026, we will be conducting scheduled maintenance on our live chat system. During this time, the service may be offline intermittently as we apply necessary updates. If you require assistance, please contact us at support@fusionarchosting.com or open a support ticket via your Client Area Dashboard.
We are happy to help you!
[Investigating] Issue with Root Password Display in Client Panel VPS & VDS on 22 May 2026 17:17:05 (UTC-06:00)
Identified
Status: Investigating
Impact: Customers may be unable to view their current root password within the Client Area.
Description:
We have detected an issue where our API is currently unable to capture or display the root password for VPS and VDS services within the customer control panel.
Current Status:
Our engineering team is actively investigating the root cause of this API communication failure. Please note that this issue does not affect the operation or accessibility of your server your VPS remains running and functional.
Workaround:
If you need to regain access to your server via the root password, you can contact support for assistance.
We apologize for this inconvenience and will provide further updates as soon as more information becomes available.
Status: Investigating
Impact: Customers may be unable to view their current root password within the Client Area.
Description:
We have detected an issue where our API is currently unable to capture or display the root password for VPS and VDS services within the customer control panel.
Current Status:
Our engineering team is actively investigating the root cause of this API communication failure. Please note that this issue does not affect the operation or accessibility of your server your VPS remains running and functional.
Workaround:
If you need to regain access to your server via the root password, you can contact support for assistance.
We apologize for this inconvenience and will provide further updates as soon as more information becomes available.