[Investigating] Issue with Root Password Display in Client Panel VPS & VDS 12hr 22min ago
Identified
Status: Investigating
Impact: Customers may be unable to view their current root password within the Client Area.
Description:
We have detected an issue where our API is currently unable to capture or display the root password for VPS and VDS services within the customer control panel.
Current Status:
Our engineering team is actively investigating the root cause of this API communication failure. Please note that this issue does not affect the operation or accessibility of your server your VPS remains running and functional.
Workaround:
If you need to regain access to your server via the root password, you can contact support for assistance.
We apologize for this inconvenience and will provide further updates as soon as more information becomes available.
Status: Investigating
Impact: Customers may be unable to view their current root password within the Client Area.
Description:
We have detected an issue where our API is currently unable to capture or display the root password for VPS and VDS services within the customer control panel.
Current Status:
Our engineering team is actively investigating the root cause of this API communication failure. Please note that this issue does not affect the operation or accessibility of your server your VPS remains running and functional.
Workaround:
If you need to regain access to your server via the root password, you can contact support for assistance.
We apologize for this inconvenience and will provide further updates as soon as more information becomes available.