Client Area Dashboard Issue on 27 Oct 2025 13:10:39 (UTC-06:00)
Resolved on 30 Oct 2025 00:56:57 (UTC-06:00)
We’ve continued monitoring this for the past few days and haven’t seen any new reports. Everything appears to be stable, so we’re marking the issue as resolved.

Chat with support with the link below:

https://tawk.to/chat/6035325c918aa2612741e81e/1hvns0t0j
Monitoring on 27 Oct 2025 20:08:05 (UTC-06:00)
We will continue to monitor this for a couple of days to see if any reports come in.

A fix has been implemented. If you are having trouble signing in or submitting ticket please let us know.

Chat with support with the link below:

https://tawk.to/chat/6035325c918aa2612741e81e/1hvns0t0j
Monitoring on 27 Oct 2025 14:04:17 (UTC-06:00)
A fix has been implemented. If you are having trouble signing in or submitting ticket please let us know. We will continue to monitor this for some time.

Chat with support with the link below:

https://tawk.to/chat/6035325c918aa2612741e81e/1hvns0t0j
Identified on 27 Oct 2025 13:17:45 (UTC-06:00)
We have Identified the root cause and are working on implementing a fix.


Chat with support with the link below:

https://tawk.to/chat/6035325c918aa2612741e81e/1hvns0t0j
Investigating on 27 Oct 2025 13:10:39 (UTC-06:00)
We are aware and working on a client area dashboard issue that is preventing customers from being able to log into there account. We will continue to provide updates here.


Chat with support with the link below:

https://tawk.to/chat/6035325c918aa2612741e81e/1hvns0t0j