Temporary Suspension of Shell Access to all customers on 30 Apr 2026 18:49:59 (UTC-06:00)
Resolved on 1 May 2026 20:55:36 (UTC-06:00)
We have successfully applied and verified the security patches for CVE-2026-31431 across all hosting nodes.
Access Update: Standard SSH and shell-based access have been fully re-enabled for all users.
All services remained operational during this window, and no reboots were required. We have confirmed that all kernels are now 100% secure against the "Copy Fail" vulnerability. Thank you for your patience while we prioritized this critical maintenance.
We have successfully applied and verified the security patches for CVE-2026-31431 across all hosting nodes.
Access Update: Standard SSH and shell-based access have been fully re-enabled for all users.
All services remained operational during this window, and no reboots were required. We have confirmed that all kernels are now 100% secure against the "Copy Fail" vulnerability. Thank you for your patience while we prioritized this critical maintenance.
Identified on 30 Apr 2026 18:49:59 (UTC-06:00)
We have temporarily disabled all SSH and shell-based access across our hosting nodes as a precautionary measure in response to a recently identified critical Linux kernel security vulnerability.
At this time:
All website, email, and hosting services remain fully operational
Only SSH and shell access are affected
This action has been taken out of an abundance of caution to further reduce any potential risk while upstream patches are being finalized and fully verified.
Our team is actively monitoring the situation and will restore shell access once we have confirmed that all systems are fully secured.
We will continue to provide updates as new information becomes available.
Thank you for your understanding.
We have temporarily disabled all SSH and shell-based access across our hosting nodes as a precautionary measure in response to a recently identified critical Linux kernel security vulnerability.
At this time:
All website, email, and hosting services remain fully operational
Only SSH and shell access are affected
This action has been taken out of an abundance of caution to further reduce any potential risk while upstream patches are being finalized and fully verified.
Our team is actively monitoring the situation and will restore shell access once we have confirmed that all systems are fully secured.
We will continue to provide updates as new information becomes available.
Thank you for your understanding.