Investigating Security Warning Notice in Browsers on 25 Aug 2026 08:15:44 (UTC-06:00)
Resolved on 1 Sep 2026 09:38:49 (UTC-06:00)
Status: Resolved
Both Google and Microsoft took down that warning for visitors in our client area. This is now resolved.
Status: Resolved
Both Google and Microsoft took down that warning for visitors in our client area. This is now resolved.
Update on 27 Aug 2026 19:50:46 (UTC-06:00)
Status: Monitoring / Awaiting Microsoft Review
We have fixed the issue with Google safe search.
We are continuing to investigate a Microsoft Defender SmartScreen warning that may appear for some visitors accessing the Fusion Arc Hosting client area.
Our internal investigation has not identified malware, unauthorized redirects, credential interception, account compromise, or other malicious activity associated with the affected website.
The affected URL has been submitted directly to Microsoft Defender SmartScreen for review. Microsoft has acknowledged the report, and we are currently waiting for their reputation team to complete the investigation and update the website classification.
As an additional precaution, we reviewed recent client-area changes and removed a recently introduced interface enhancement while the investigation is ongoing.
Service Impact
Fusion Arc Hosting infrastructure and hosting services remain operational.
This issue does not currently affect:
- Hosted websites
- Shared or reseller hosting services
- VPS or VDS services
- Email hosting and delivery
- DNS services
- Server availability
The impact is limited to Microsoft Defender SmartScreen potentially displaying a security warning when accessing portions of the Fusion Arc Hosting client area.
You may use another browser to gain access.
We will continue monitoring the situation and working with Microsoft until the SmartScreen warning has been removed.
Latest Update: August 27, 2026
Status: Monitoring / Awaiting Microsoft Review
We have fixed the issue with Google safe search.
We are continuing to investigate a Microsoft Defender SmartScreen warning that may appear for some visitors accessing the Fusion Arc Hosting client area.
Our internal investigation has not identified malware, unauthorized redirects, credential interception, account compromise, or other malicious activity associated with the affected website.
The affected URL has been submitted directly to Microsoft Defender SmartScreen for review. Microsoft has acknowledged the report, and we are currently waiting for their reputation team to complete the investigation and update the website classification.
As an additional precaution, we reviewed recent client-area changes and removed a recently introduced interface enhancement while the investigation is ongoing.
Service Impact
Fusion Arc Hosting infrastructure and hosting services remain operational.
This issue does not currently affect:
- Hosted websites
- Shared or reseller hosting services
- VPS or VDS services
- Email hosting and delivery
- DNS services
- Server availability
The impact is limited to Microsoft Defender SmartScreen potentially displaying a security warning when accessing portions of the Fusion Arc Hosting client area.
You may use another browser to gain access.
We will continue monitoring the situation and working with Microsoft until the SmartScreen warning has been removed.
Latest Update: August 27, 2026
Monitoring on 25 Aug 2026 20:07:51 (UTC-06:00)
Resolved: Client Area Security Warning
Google has completed its review of Fusion Arc Hosting and confirmed the security warning is being removed as they found no issue. Our services remain fully operational.
As part of our response, we completed additional extensive checks of our primary systems, website, and client area. No evidence of malware, unauthorized access, system compromise, or customer data exposure was identified.
Based on our investigation and Google's successful review, this incident was determined to be a false-positive security classification.
Customer data and services remained secure throughout the incident.
Some users may briefly continue to see a cached browser warning while Google's systems finish propagating the update.
Note: Microsoft Edge browsers will still see this issue we are working with them also to get rid of this false warning. We will keep you updated.
Resolved: Client Area Security Warning
Google has completed its review of Fusion Arc Hosting and confirmed the security warning is being removed as they found no issue. Our services remain fully operational.
As part of our response, we completed additional extensive checks of our primary systems, website, and client area. No evidence of malware, unauthorized access, system compromise, or customer data exposure was identified.
Based on our investigation and Google's successful review, this incident was determined to be a false-positive security classification.
Customer data and services remained secure throughout the incident.
Some users may briefly continue to see a cached browser warning while Google's systems finish propagating the update.
Note: Microsoft Edge browsers will still see this issue we are working with them also to get rid of this false warning. We will keep you updated.
Update on 25 Aug 2026 10:13:17 (UTC-06:00)
Update: Google Review In Progress
We completed an extensive security investigation after Google Safe Browsing flagged portions of our client and billing area.
Our review included multiple full malware scans, code checksum verification, checks for web shells, malicious redirects, injected code, cloaking, suspicious scheduled tasks, unauthorized administrators, temporary payloads, and recently modified files.
No malware, compromise, malicious redirects, backdoors, cloaking, unauthorized access, or evidence of customer-data exposure was found.
We also verified that our public client-area login returns the same content to both normal visitors and Googlebot.
The most likely cause is a custom security/access-denied page previously used for our restricted administration area. It contained strong warning language and displayed the visitor’s IP address, which may have been misclassified by Google’s automated systems. That page has been removed, while the protected administration area remains secured.
Google also listed an Anti-Bot verification endpoint among its example URLs. This endpoint is generated by our legitimate server security system and is not malicious content.
A formal Google Search Console review has been submitted, and a separate Google Webmaster Tools security case is currently In Progress.
Hosting services remain fully operational, and we have found no evidence that customer accounts, passwords, payment information, hosted websites, or other customer data were compromised.
Customers may continue to log in and use services as usual. If you have any concerns, our support team is available to assist.
Update: Google Review In Progress
We completed an extensive security investigation after Google Safe Browsing flagged portions of our client and billing area.
Our review included multiple full malware scans, code checksum verification, checks for web shells, malicious redirects, injected code, cloaking, suspicious scheduled tasks, unauthorized administrators, temporary payloads, and recently modified files.
No malware, compromise, malicious redirects, backdoors, cloaking, unauthorized access, or evidence of customer-data exposure was found.
We also verified that our public client-area login returns the same content to both normal visitors and Googlebot.
The most likely cause is a custom security/access-denied page previously used for our restricted administration area. It contained strong warning language and displayed the visitor’s IP address, which may have been misclassified by Google’s automated systems. That page has been removed, while the protected administration area remains secured.
Google also listed an Anti-Bot verification endpoint among its example URLs. This endpoint is generated by our legitimate server security system and is not malicious content.
A formal Google Search Console review has been submitted, and a separate Google Webmaster Tools security case is currently In Progress.
Hosting services remain fully operational, and we have found no evidence that customer accounts, passwords, payment information, hosted websites, or other customer data were compromised.
Customers may continue to log in and use services as usual. If you have any concerns, our support team is available to assist.
Investigating on 25 Aug 2026 08:15:44 (UTC-06:00)
We are aware that some users are encountering a browser security warning when accessing our site/dashboard. Our security team is actively investigating the cause to resolve this immediately. Your data and account security remain unaffected. Further updates will be provided shortly.
We are aware that some users are encountering a browser security warning when accessing our site/dashboard. Our security team is actively investigating the cause to resolve this immediately. Your data and account security remain unaffected. Further updates will be provided shortly.