Service Degradation – Node 01 (atlas.fah-dc3-ds.com) on 17 Aug 2026 12:58:27 (UTC-06:00)
Resolved on 18 Aug 2026 12:30:32 (UTC-06:00)
Update:
The atlas.fah-dc3-ds.com server is back online and now issues are detected.
Update:
The atlas.fah-dc3-ds.com server is back online and now issues are detected.
Update on 17 Aug 2026 16:23:24 (UTC-06:00)
Update:
The atlas.fah-dc3-ds.com server is back online and all services have been restored. Our team is actively monitoring performance and stability to ensure everything remains operational. We will provide further updates as needed.
Update:
The atlas.fah-dc3-ds.com server is back online and all services have been restored. Our team is actively monitoring performance and stability to ensure everything remains operational. We will provide further updates as needed.
Update on 17 Aug 2026 15:34:37 (UTC-06:00)
Update:
Technical teams are actively working with the data center on-site crew to repair the issue on atlas.fah-dc3-ds.com.
For mission-critical operations requiring immediate uptime, we can restore your account to a secondary server using our latest available backups (this requires updating your domain's IP or nameservers). However, for non-critical accounts, we strongly recommend waiting for Node atlas.fah-dc3-ds.com to come back online to minimize data loss and preserve your most up-to-date data in your cPanel(s).
Please open a support ticket if you require an immediate migration.
Update:
Technical teams are actively working with the data center on-site crew to repair the issue on atlas.fah-dc3-ds.com.
For mission-critical operations requiring immediate uptime, we can restore your account to a secondary server using our latest available backups (this requires updating your domain's IP or nameservers). However, for non-critical accounts, we strongly recommend waiting for Node atlas.fah-dc3-ds.com to come back online to minimize data loss and preserve your most up-to-date data in your cPanel(s).
Please open a support ticket if you require an immediate migration.
Update on 17 Aug 2026 13:14:41 (UTC-06:00)
Update: We have identified a hypervisor-level issue impacting Atlas.fah-dc3-ds.com and its associated nameservers (ns3 and ns4). Our engineering team is working directly with the data center's physical hands-on team to resolve the underlying hardware/host issue and restore full service. Further updates will be provided as work progresses.
Update: We have identified a hypervisor-level issue impacting Atlas.fah-dc3-ds.com and its associated nameservers (ns3 and ns4). Our engineering team is working directly with the data center's physical hands-on team to resolve the underlying hardware/host issue and restore full service. Further updates will be provided as work progresses.
Investigating on 17 Aug 2026 12:58:27 (UTC-06:00)
We are currently investigating an issue affecting services on the atlas.fah-dc3-ds.com node. Our team is actively analyzing the root cause and working toward a resolution. Further updates will be posted here as new information becomes available.
We are currently investigating an issue affecting services on the atlas.fah-dc3-ds.com node. Our team is actively analyzing the root cause and working toward a resolution. Further updates will be posted here as new information becomes available.