Investigating Intermittent Backup Failures on 19 Feb 2026 21:51:52 (UTC-06:00)
Resolved on 27 Feb 2026 23:29:17 (UTC-06:00)
We are monitoring our systems. Currently all issues resolved.
We are monitoring our systems. Currently all issues resolved.
In progress on 20 Feb 2026 22:08:31 (UTC-06:00)
We are still working on checking the status of all nodes backups.
We are still working on checking the status of all nodes backups.
Identified on 19 Feb 2026 21:51:52 (UTC-06:00)
We are currently investigating an issue where a small number of user cPanels are failing to complete their scheduled daily offsite backups.
Our team is actively identifying the affected accounts to determine the root cause and ensure all data is properly secured.
Note: This is currently affecting a very limited number of clients; if you have specific concerns regarding your backups, please feel free to open a support ticket.
We are currently investigating an issue where a small number of user cPanels are failing to complete their scheduled daily offsite backups.
Our team is actively identifying the affected accounts to determine the root cause and ensure all data is properly secured.
Note: This is currently affecting a very limited number of clients; if you have specific concerns regarding your backups, please feel free to open a support ticket.